Support, training & advice for your dispensing line
Managing a precision dispensing process in manufacturing environments can be challenging for several reasons. One of the biggest obstacles is building and retaining an engineering team capable of tackling these complexities. This is where Coherix CARES steps in: offering both remote and onsite support, team training and dispensing process evaluation, as well as tailored recommendations to optimize your dispensing process.
Coherix CARES is an annual subscription program for support and training on the Coherix 3D systems in your plant. It also provides an evaluation of the dispensing processes and recommendations for improvement.
CARES assists your team in maximizing use of your Coherix 3D systems on your dispensing applications. Coherix engineers leverage Coherix 3D technology as a comprehensive tool for evaluating the entire dispensing process. Utilizing process data captured by Coherix 3D, engineers analyze key metrics such as failure percentages, fixture and part variation, timing variation, dispense failure heat maps, and other relevant factors. Armed with this data, process recommendations and improvements can be implemented to optimize the efficiency of each unique system.
The CARES team also provides important maintenance support to ensure your Coherix 3D systems are running optimally, so that they can guarantee adhesive bead quality without slowing down production. Through staff training, on-site support, assessments and remote support, your team will be confident and understand how to make changes in the Coherix 3D software, boosting production output and avoiding unscheduled downtime.
CARES is a scalable program based on the quantity of Coherix 3D’s each of your plants has. It can be customized to the support level needed in your facility.
CARES Addresses
- Resource limitations
- Internal resources spread too thin
- Lack of interest amongst personnel for new technology/responsibilities
- Personnel turnover
- Loss of trained individuals
- New personnel with no dispensing or Coherix experience
- Knowledge retention
- Personnel have many other focuses
- Trained knowledge fades over time if unused
- Unscheduled downtime
- With trained personnel, adjustments and changes can be made without the need for a specialist or robot programmer
- Understanding how to utilize Adaptive Process Control (APC) solutions will lead to reduced unscheduled production downtime and an increase in throughput and quality
The CARES Program Includes
- Remote support
- Onsite support
- Specialized staff training for different user levels
- Onsite assessments from experienced Coherix engineers and dispensing specialists
- Assessment of Coherix 3D systems
- Assessment of overall dispensing process
- Managing all Coherix 3D software and interface updates
- Software backup management
- Data Analytics: proprietary dispensing process performance visualization software
- Enables users to monitor and review different measurements, stats and trends of their dispensing process performance from one or all Coherix 3D systems in the plant for quick, actionable information
The installations and the issues confronted were handled with great expertise by Collin! Training was perfect and what we needed most, this should help us advance in our knowledge to keep these units running, optimally hopefully, for the future. Thank you all for your support with this from beginning to end. It was a small project but every step was productive and flowed easily!