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Application Engineering Manager

The Application Engineer/Customer Support Engineer Manager is responsible for managing the AE and CSE Teams with projects, priorities and incentive program.

  • Coordinate with Product Development Team on addressing/prioritizing software update requests and software bugs for customers
  • Coordinate with Account Managers and Project Managers on upcoming and current projects
  • Manage Coherix 3D Manual updates
  • Manage support backlog with Operations for timing and actual deliverables
  • Coordinate with Global AE/CSE Managers on issues and software update requests to funnel into the Product Development Team
  • Coordinate with Account Managers and CSEs on in-house feasibility studies
  • Facilitate/coordinate in-house and in-field training of Coherix 3D

Minimum Experience

5 years

Education

Bachelor’s degree in engineering field

Required Skills

  • Have a positive, confident, “go-getter” attitude
  • Mechanical and electrical engineering knowledge
  • Excellent problem-solving skills
  • Strong multi-tasking abilities
  • Proficient in Microsoft Word/Excel/PowerPoint
  • Excellent customer relations skills
  • Willingness to travel internationally and domestically on short notice

Desired Skills

  • Robotics knowledge
  • Dispensing materials and equipment experience
  • Solid understanding of machine vision
  • Customer service experience

Location

Ann Arbor, MI

Max. file size: 300 MB.
Max. file size: 300 MB.
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