Senior Customer Support Engineer/Application Engineer

As a Senior Customer Support Engineer (CSE), you are responsible for the installation, setup, training and ongoing support of process control and machine vision products including hardware and software within automotive manufacturing customer environments (onsite and/or remote access). The Senior CSE is responsible for managing ongoing and future projects in Canada and bringing critical customer feedback to the Application Engineering, Sales and Marketing and Product Development teams to make improvements where possible.

Minimum Experience

3-5 years

Education

Associates level degree or equivalent in an Engineering discipline

Required Skills

Have a positive, confident, “go-getter” attitude
Mechanical and electrical engineering knowledge
Excellent problem-solving skills
Strong multi-tasking abilities
Proficient in Microsoft Word/Excel/PowerPoint
Excellent customer relations skills
Willingness to travel internationally and domestically on short notice

Desired Skills

Robotics knowledge
Dispensing material and equipment experience
Machine vision knowledge

Location

London/St. Thomas, Ontario area