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As a Senior Customer Support Engineer (CSE), you are responsible for the installation, setup, training and ongoing support of process control and machine vision products including hardware and software within automotive manufacturing customer environments (onsite and/or remote access).  The Senior CSE is responsible for managing ongoing and future projects in Canada and bringing critical customer feedback to the Application Engineering, Sales and Marketing and Product Development teams to make improvements where possible. 

Minimum Experience: 3-5 years

Education: Associates level degree or equivalent in an Engineering discipline

Required Skills:

  • Have a positive, confident, “go-getter” attitude
  • Mechanical and electrical engineering knowledge 
  • Excellent problem-solving skills
  • Strong multi-tasking abilities
  • Proficient in Microsoft Word/Excel/PowerPoint
  • Excellent customer relations skills
  • Willingness to travel internationally and domestically on short notice

Desired Skills:

  • Robotics knowledge
  • Dispensing material and equipment experience
  • Machine vision knowledge

Location: London/St. Thomas, Ontario area


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